Integrate your UAE virtual number with IVR solutions and provide quick, uninterrupted support to your customers, anytime
By using IVR solutions, you can provide a personalized experience to your caller. The system addresses the user by his name and redirects him to an agent on basis of his purchase history, location and time
Don't miss out on any call by routing the call to the concerned agent and provide the customer a suitable solution with the help of an integrated IVR system for handling business communication.
Using cloud IVR system, a customer can get basic information related to the services without the help of any agent (Eg: Press 1 for billing date, Press 2 for your plan details). This enables the agent to help them out in only in the cases of complex queries or complaints
IVR solutions can handle upto 50 calls simultaneously, crossing out the possibility of missing important leads due to a large volume of calls
IVR System automatically redirects a customer to the right menu on the basis of his previous conversations and saves their time and efforts
IVR solutions can be created in a regional language with accents and can automatically route the call to an agent of the same region on the basis of their gegraphical location
Expand your reach by getting a single virtual number in Dubai for all your business departments. Transfer all incoming calls to different agents and never miss an important call
Track, record and hear every call received on your UAE virtual number, ensuring that no business lead is missed
Classify your leads in a better way by features like automatic keyword spotting and rating of conversations to nurture potential prospects
Publish your UAE virtual number on your website, so that more people can reach out to know about your services in details
With the help of our virtual number solutions in Dubai, your agents can attend business calls anytime from anywhere, even outside the office
Using a UAE virtual number safeguards the privacy of your customers and employees by masking their personal numbers while connecting over the call
A call received through a virtual number is routed to the next available agent and reduces customer waiting time
Connecting with your business is just a click away! Embed a Cloud Calling widget into your UAE website or mobile app and engage with customers using click to call solutions
Calling an agent has never been easier. By using a click to call widget, a visitor can simply drop his contact details and a call is initiated with the agent instantly
Easy to integrate, a click to call widget enables the visitor to directly connect with an agent while browsing the website and get all the required details
A click to call widget helps in increasing quality leads as the visitors requesting a callback are potential customers
Connecting with the concerned person instead of talking to multiple people saves customers' time and also save their money as it is toll free
Boost your productivity by using Cloud Call Center solutions in Dubai. Enable your agents to sync calls in real time from anywhere and provide your customers an unparalled experience
Using cloud call center solutions in UAE, every business communication between an agent and customer can be tracked, heard and recorded
With our easy to use, hassle free cloud call center solutions in Dubai, Your number is activated within five minutes of installation and you can start accepting the calls instantly!
Save your time and money by using our cloud center services. No special equipment is required, just set up a single number on cloud and you're good to go!
Enhance your customers' experience by providing them real time updates and solutions. Connect with an agent on the basis of caller's location and purchasing history
An agent can update his availability status from 'available' to 'not available' with a single click. This ensures that a customer's call is attended by the next available agent
Manage upto 50 calls simultaneously using our call center solutions in Dubai. Track, hear and record every call every call and never miss out on quality leads
Connect with millions of people in one go using automated calls and SMS in UAE. Reach out to a large number of people with personalized automated calling solutions in Dubai
Get the message across to millions of customers at once with the help of automated SMS and voice calls. Generate more leads and increase conversion
Make use of automated outbound calling for product announcements, promotional offers, follow ups, reminders and status updates for customers and more
Ensure that your customers are always satisfied. Get instant feedback using an automated outbound call (Eg: Did you like X? Press 1 for ‘Yes and 2 for No) at zero cost to them
Provide your customer a personalised experience with human like voice quality of the message, voice modulation and regional IVR using outbound call solutions
Automated outbound calling provides assistance to your agents by taking care of daily tasks like follow-ups, announcements, reminders for them to utilise their time in developing quality leads
Track your performance in different campaigns and draw insights from data in order to strategize better
Progressive Auto Dialer software solutions in UAE and enable your agents to strengthen their productivity by better utilization of time
With an automated dialer software, you can increase contact rates and increase revenue for your business
Waste less time dialing and spend more time talking to potential customers. Generate more leads
Calls made by automatic dialer are connected only if an agent is available to take it. Avoid busy signals, answering machines, and disconnected numbers for your leads
Increase the productivity of your agents by saving their time in dialing
Perfect for small enterprises such as delivery-centric F&B models, clinics, retail stores or small format restaurants
Today we are trusted by over 15000+ businesses across 65+ countries and are the leading cloud communication provider in emerging markets in less than 7+ years. We’ve matured to becoming a globally recognized named with over 550+ employees offering our clients unprecedented reliability and intelligence in business telephony through our flagship product Super ReceptionistTM.
"Customer Experience is our top priority and that's the reason why we chose Knowlarity to be our partner in our call tracking service. They helped us improve our services and maintain our position as the leading Real Estate property portal in the market. Knowlarity is far better than any of their competitors as their customer support is extremely awesome. We'll definitely recommend them to our business partners here and abroad."
"Bayut has worked with Knowlarity for over two years now, and their customer service has been exceptional. They are helpful, approachable and always available to answer any inquiries. We highly recommend working with them."
"With the SuperReceptionist solution, we are actually able to show very solid ROIs of our systematic campaigns and it is also very easy for the clients to understand the worth of money they have spent. We highly recommend Knowlarity for any business that is engaged in lead generation. Knowlarity simply offers very easy and efficient ways to do that."
"Collaborating with Knowlarity has been a great experience, they are so committed and super supportive. We are really delighted by the quality of the service and appreciate the responsiveness and professionalism in business. Keep up the good job."
Progressive dialer is a software, that automatically dials numbers for you. It usually, automatically keeps dialing a list of numbers fixated in your data. It is best suitable for outbound and call center solutions. This saves agent's time in dialing the calls and help him focus on other important tasks.
Yes, it is a good way to create leads for business. You can increase your contact rates and generate more leads. If a call gets missed, then the number is stored and as soon as an agent gets free, the number is automatically dialed.
Some of the features of a progressive auto dialer software are:
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