Use our Interactive Voice Response System configured through a virtual number to route your calls to the best agent.
START FREE TRIALTry our IVR Solutions in Dubai free for a week.
An IVR is your business’ automated attendant. When you place a call to a business, there is a voice that greets you politely with a welcome message and then helps you navigate to the solution - all without the help of a real agent. This is how IVR helps you enhance customer service and create a better experience for your leads with zero waiting time. Save costs by reducing churn and retaining your customers!
Save costs by reducing churn and increasing agent productivity. Increase customer satisfaction by immediate resolution to their concerns and automate processes like billing and necessary information. Amaze your customers with stellar 24x7 support at a lower cost!
Use our online IVR system to address callers with their name and direct them to a suitable person department based on their call history, purchase history and location.
Using our IVR system in Dubai, respond to all customer queries professionally. Reduce customer waiting time. Automate customer support processes and resolve their queries in time.
No more peak hour call load! With Knowlarity's Cloud IVR Solutions in Dubai, you can handle up to 50 calls concurrently.
Our cloud IVR solution is equipped with a plethora of features to get your business where it needs to be - at the top.
With our IVR systems, your business is available for your customers 24x7. Record messages and enable voicemail on non working and off days. Allow your customers to know that you will get back to them as soon as you’re back to work.
Using our IVR system in Dubai, respond to all customer queries professionally. Reduce customer waiting time. Automate customer support processes and resolve their queries in time.
After working hours, you can automatically route calls to your agents' mobile phones or leave a voice message for the caller - allowing them to know that your business never misses a call and you will get in touch with them first thing.
You can configure your IVR number in the UAE with menu and multiple sub-menu options. Filter down your customer queries by routing them through the right channels down to the right person handling the specific issue.
Integrate our smart IVR system with all the major CRM companies in India and record data like caller details, call duration, time, caller location, the conversation, etc.
There’s a pool of international and domestic virtual and toll-free numbers for you to choose from. Your IVR number should be as special as your company
Our sticky agent allows you to configure your IVR system and allow a particular caller to reach the same agent every time s/he calls.
Blacklist unwanted callers and prioritize important calls with our hosted IVR solutions. Improve agent productivity by saving time.
Scale up or down as per your needs with no infrastructural disadvantage. Whether you need to set your IVR solution up or scale it - we are just a call away!
DUBAI/UAE +971-455-08-331 
INDIA 1800-1020-340
SINGAPORE +65-315-85-434
PHILIPPINES +63-264-06-899DUBAI/UAE +971-455-08-331
THAILAND +66-208-03-980
SAUDI ARABIA +966-11-5204444Today we are trusted by over 15000+ businesses across 65+ countries and are the leading cloud communication provider in emerging markets in less than 7+ years. We’ve matured to becoming a globally recognized named with over 550+ employees offering our clients unprecedented reliability and intelligence in business telephony through our flagship product Super ReceptionistTM.
"Customer Experience is our top priority and that's the reason why we chose Knowlarity to be our partner in our call tracking service. They helped us improve our services and maintain our position as the leading Real Estate property portal in the market. Knowlarity is far better than any of their competitors as their customer support is extremely awesome. We'll definitely recommend them to our business partners here and abroad."
"Bayut has worked with Knowlarity for over two years now, and their customer service has been exceptional. They are helpful, approachable and always available to answer any inquiries. We highly recommend working with them."
"With the SuperReceptionist solution, we are actually able to show very solid ROIs of our systematic campaigns and it is also very easy for the clients to understand the worth of money they have spent. We highly recommend Knowlarity for any business that is engaged in lead generation. Knowlarity simply offers very easy and efficient ways to do that."
The term “hosted” means “on the cloud”. Knowlarity’s services are on the cloud, which helps you automate processes and reduces the need for heavy infrastructure - allowing you to scale up and down as per your needs.
Knowlarity IVR helps your customers interact with you using their dial pad, while outbound calling services are used to send out information to customers via call/text.
An IVR coupled with outbound calling services makes for an excellent feedback tool.
IVR number is the virtual/toll-free number on which your IVR services are configured. Knowlarity is one of the most preferred IVR number providers in India and the middle east.
Yes, call divert is possible with Knowlarity’s virtual IVR solutions.
Regardless of the size or type of your business, here are some of the major benefits of using an online IVR solution:
Most of our IVR Dubai customers have reported high customer retention and satisfaction after adopting our services.
As you have just started up, now is the right time. Knowlarity’s IVR solution in Dubai allows you to appear more professional to your leads and land big clients. Apart from that, all your data will stay with you in a singular dashboard from the start, which will allow you to measure growth with actionable insights.
IVR blasting means sending out pre-recorded calls to your customers. Some instances include feedback calls, informing customers about billing and invoices, sending product updates, reminders etc. It is also called an IVR broadcast.
Knowlarity’s IVR services are available in India, Dubai, Abu Dhabi and Saudi Arabia, where it is the top IVR software provider.
You can contact us through the webpage. Alternatively, you can call us at (+971) 48726000 or write to us at info@knowlarity.com to get your IVR service in the UAE.
One of the best things about cloud telephony is that every business at every stage needs a cloud telephony system to automate their customer communication process. However, if you are still unsure, here’s what you should do:
