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What are Progressive Dialer Solutions?
Knowlarity’s Progressive Auto Dialer in UAE automatically dials a number from your contact lists when an agent is making a call, negating the need for manual input every single time. It is best suitable for outbound call centers dealing with huge volume of calls on a daily basis. Enhance your agents’ productivity by allowing them to spend more time talking to prospects than dialing!
Knowlarity’s Progressive Auto Dialer in UAE - Why your business needs it ?
Progressive Auto Dialer Solution in UAE enables your agent to spend more time talking to customers and answer calls progressively by better utilization of their time.
More leads for your business
With an increased call rate by auto dialer, more time is spent on calling customers and generating leads. Thereby increasing the revenue of the business.
Connect Outbound Calls based on Agent Availability
Calls made through a progressive dialer only gets connected if the agent is available. This ensures that the receiver never gets a busy tone or an answering machine to cater.
Save Agent Time and Improve Productivity
With an automated system in place, agents can invest their time in other important tasks and make themselves more productive.
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Progressive Dialer Features
Experience the multiple benefits of Knowlarity’s Progressive Dialer in UAE
Auto Dialer automatically dials a number from your phonebook ensuring faster connectivity with the receiver.
All you need to do is upload your phonebook in the system, and it would automate the outbound calling for you.
You can view or modify an agent’s availability through a single dashboard. It also gives you other relevant information of the live calls made by the agents.
You can manage the status of multiple campaigns being carried out. You can filter them basis their type and get insights. Run outbound campaigns easily with the assistance of progressive dialers.
Live Analytics & Dashboard
Track, monitor and record live calls page made by your agents. Get live updates and customized reports of all the calls being made with the help of a progressive dialer.
Knowlarity’s Progressive Dialer Solutions can be integrated with almost every CRM making it even more convenient for a business to connect calls from. It also provides previous history of the current number dialled.
Why over 15000+ Organizations Across 65 Countries Trust Us
Today we are trusted by over 15000+ businesses across 65+ countries and are the leading cloud communication provider in emerging markets in less than 7+ years. We’ve matured to becoming a globally recognized named with over 550+ employees offering our clients unprecedented reliability and intelligence in business telephony through our flagship product Super ReceptionistTM.
800+ customers just from UAE , see what they are saying
"Customer Experience is our top priority and that's the reason why we chose Knowlarity to be our partner in our call tracking service. They helped us improve our services and maintain our position as the leading Real Estate property portal in the market. Knowlarity is far better than any of their competitors as their customer support is extremely awesome. We'll definitely recommend them to our business partners here and abroad."
"Bayut has worked with Knowlarity for over two years now, and their customer service has been exceptional. They are helpful, approachable and always available to answer any inquiries. We highly recommend working with them."
"With the SuperReceptionist solution, we are actually able to show very solid ROIs of our systematic campaigns and it is also very easy for the clients to understand the worth of money they have spent. We highly recommend Knowlarity for any business that is engaged in lead generation. Knowlarity simply offers very easy and efficient ways to do that."
Progressive Dialer is an auto dialer software. As the name suggests, it automatically dials numbers from your phone book. It is best suitable for outbound and call centers that cater to a large set of outbound calls . This saves agent's time in dialing the calls and increases their productivity by helping them contact more people. Hence, increasing the leads and ultimately revenue of the business.
Yes, Progressive Dialer is one of the most efficient ways to create leads for business. Agents get more time to talk to potential customers and generate more leads.
Not only this, but if a call gets missed by an agent, the number gets saved in the records and as soon as an agent gets free, the number is automatically dialed by a progressive dialer.
A UAE Progressive Auto Dialer comes with a lot of features. Some of these are:
Auto dialing: the dialer connects a call automatically by picking numbers from your phonebook
Agent Summary: Every agent’s availability status can be checked. An auto dialer only connects a call when the agent is available
Live analytics and dashboard: Live call status and other customized reports can be checked on the dashboard
Easy integration: An auto dialer software can be integrated with all the leading CRMs
Phonebook: Upload your phonebook and you won’t need to enter numbers anytime you want to start calling
Campaign logs: Manage the status of every campaign that you run for your business
Apart from a Progressive Dialer, an Outbound Call Center can use the following cloud telephony solutions:
IVR Solutions - It diverts the calls received by a call center to the right agent
Missed Call Solutions - The missed calls received by a call center are from people who are genuinely interested and have more chances of getting converted as customers
Outbound Calling - It is used for running campaigns that need mass outreach. It helps in making bulk calls
Knowlarity’s UAE Progressive Auto Dialer services are available in Dubai/UAE , Abu Dhabi, Saudi Arabia and primarily in India.
To get a UAE Progressive Dialer, write to us at email@example.com and we’ll get in touch with you!